Team Leader – Community Engagement

Contract or Temp

We're seeking a Team Leader for 8mth to guide a local team connecting individuals with services and community networks across Mount Isa.

Lead a community-focused team and strengthen local partnerships
Help people access services, practical support and opportunities
Salary packaging and professional development available

About the opportunity
Strong community services depend on people knowing where to turn and feeling comfortable asking for help.

We’re seeking a Team Leader to guide a local team connecting individuals and families with services and community networks across Mount Isa.

Combining people leadership with community engagement, you’ll support day-to-day service delivery, build partnerships and help create a welcoming space where people can access information and support.

What you’ll be doing

Providing day-to-day guidance, coaching and support to staff
Coordinating community hub activities, drop-in sessions and information sessions
Building relationships with local health, mental health, disability and community organisations
Strengthening referral pathways and identifying gaps in available support
Supporting outreach to people who may face barriers to accessing services
Guiding consistent intake, assessment, support planning and referral practices
Supporting staff to respond to complex situations and escalate concerns appropriately
Using participant feedback and service information to improve delivery
Maintaining accurate records and contributing to reporting requirements

About you
You’re approachable, practical and confident bringing people together. You enjoy supporting a team while staying connected to the community and the services it needs.

You’ll bring:

Experience leading, supervising or mentoring staff in community services or a related setting
A Diploma or higher qualification in a relevant discipline, and/or equivalent community sector experience
Experience in community engagement, service coordination or supporting individuals and families
Confidence developing partnerships and representing a service at local networks
A commitment to culturally safe and inclusive practice, including engagement with Aboriginal and Torres Strait Islander communities
Sound judgement, professional boundaries and an understanding of risk management
Strong communication, organisation and administration skills
A current driver licence and willingness to travel as required

Knowledge of Mount Isa and surrounding communities would be highly regarded. Experience across mental health, disability, AOD, family services or other human services settings would also be valuable.

What’s on offer

A role combining team leadership, community engagement and practical service delivery
The opportunity to strengthen local connections and improve access to support
SCHADS 5 + Salary packaging benefits
Professional training and development opportunities

Interested?

Apply with your CV or contact Jenny at Be Recruitment for a confidential conversation.

Appointment is subject to relevant employment and screening requirements.

Apply for Job

Recruiter Jenny Rosser she/her GAICD

Founding Director | Executive Search Recruiter

Jenny Rosser is one of the Managing Directors and Co-Founders of Be Recruitment Group and a recognised executive search and workforce advisory specialist with more than 24 years' experience partnering with organisations across the Health, Community, Human Services and Not-for-Profit sectors in Australia and the UK.

With qualifications in Psychology and governance through the Australian Institute of Company Directors (GAICD), Jenny combines commercial insight with a deep understanding of leadership, organisational culture and workforce strategy. She works closely with Boards, CEOs and Executive Leadership Teams to appoint purpose-driven leaders who create meaningful and lasting impact.

Throughout her career, Jenny has successfully led executive search assignments spanning Chief Executive Officers, Executive Directors, General Managers, Clinical Leaders, Board Directors and senior operational appointments. She is particularly recognised for delivering complex, confidential and difficult-to-fill executive searches, balancing technical capability with cultural alignment and long-term organisational success.

Beyond executive search, Jenny provides strategic advice across workforce planning, leadership succession, organisational design, recruitment strategy and workforce solutions. Having built and scaled a high-performing national recruitment business, she brings practical operational expertise alongside a strong understanding of governance, people strategy, change and organisational growth.

Jenny is known for her integrity, transparency and genuine partnership approach. She invests the time to understand each organisation's purpose, challenges and future direction, enabling her to identify leaders who not only meet today's requirements but help shape tomorrow's success.

Trusted by Boards and executive teams alike, Jenny is regarded as more than an executive search partner, she is a long-term advisor committed to strengthening leadership capability across the purpose-driven sector.

Jenny Rosser | GAICD | MRCSA
T: 0435 242 908
E: [email protected]

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Team Leader – Community Engagement

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DIVERSITY COUNCIL AUSTRALIA