Senior Manager

ACT - Canberra area Permanent / Full Time

Jenny is a seasoned professional who strongly believes that exceptional talent is the cornerstone of every successful organization. Her passion for identifying and nurturing talent shines through in her specialization in the Health, Social Care, and Community Housing sectors. With more than twenty years of recruitment experience, Jenny is deeply committed to adding value and achieving excellence in every role she fills.Her colleagues and clients often praise her for her tenacity in tackling the most challenging positions, relentlessly pursuing the perfect candidate until the ideal match is found. Jenny's dedication is complemented by her extensive knowledge; she is not only deeply immersed in Health and Social Care recruitment but also embraces her role as a technology enthusiast within recruitment technologies.Throughout her career, Jenny has refined her skills in forming and leading collaborative recruitment teams, working effectively with both internal team members and external partners across various social care segments. This combination of C-suite operational experience uniquely positions her as both an Advisor and a Recruiter, focused on delivering impactful, operational results in a transparent manner.Educationally, Jenny holds a degree in Psychology and is recognized with MREC status by the Institute of Recruitment Professionals in the UK. She is also an Accredited Professional Recruiter (MRCSA) in Australia.Jenny is always eager to connect and discuss how she can bring value to your team, leveraging her extensive experience and dedication to excellence in recruitment.Contact Information Phone: 0435 242 908 Email: [email protected]

Recruiter :
Jenny Rosser

Jenny Rosser
  • Competitive salary with flexible working arrangements
  • Experienced leadership & prior Child, Youth & Family experience required
  • Bachelor's degree in Social Work, Psychology, or a related field required
An opportunity has arisen for a Senior Manager / Program Manager to lead & supervise the operational delivery of child, youth & family services (out-of-home care services) in the Canberra area.

This community service focuses on developing, collaborating, delivering & supporting high-quality outcomes for vulnerable children, young people, and their families.

Key Responsibilities:
  • Leadership: Provide support, supervision, and development to the out-of-home care services, ensuring the delivery of positive outcomes.
  • Continuous Improvement: Implement and drive continuous improvement initiatives based on data analysis, client feedback, and evidence-based practices.
  • Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including government departments, funding bodies, and external service providers.
  • Cultural Responsiveness: Ensure culturally safe practices are in place, particularly in working with Aboriginal and Torres Strait Islander communities.
  • Risk and Compliance: Ensure that the risk and management policies and procedures are standard with the OOHC compliance standards.  
Qualifications and Experience:
  • Bachelor’s degree in Social Work, Psychology, or a related Community Services field (Postgraduate qualification highly regarded).
  • Significant experience in leadership within the child protection and/or family services sector.
  • Proven ability to manage multiple programs and teams, with a focus on outcomes and continuous improvement.
  • Experience in the delivery of evidence-based programs and out-of-home care services.
  • Strong stakeholder engagement and communication skills.
Benefits of the Role: 
  • Great location close to the ACT centre
  • 120,000.00 - $126,000.00 + super + car allowance + salary packaging
  • An extra day off for Christmas and Easter. 
  • Car allowance up to $15,000.
  • Flexible work arrangements including some WFH

Referral reward:

Volunteer / Charity / Community > Social Work Volunteer / Charity / Community

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